BillFoldify account controls

Delete your account in the BillFoldify app

You can request deletion of your BillFoldify account and associated data either in the mobile app or by emailing our account support team from this page.

Steps to delete your account

  1. Sign in to BillFoldify as the primary account holder.
  2. Open Settings and select Delete account.
  3. Read the deletion notice and type DELETE in uppercase.
  4. Confirm the request. BillFoldify shows the scheduled permanent-deletion date and signs you out.

Request deletion without the app

Email reachus@billfoldify.com with the subject BillFoldify account deletion request. Send the request from the email address registered to your BillFoldify account and include only your account email address. We will verify account ownership before processing the request.

Do not email passwords, verification codes, financial records, or identity documents. If you cannot send from your registered address, explain that in your message and our support team will provide a secure verification path.

What happens after you confirm

ImmediatelyYour account is soft-deleted, access to account data is blocked, and active sessions are revoked. During the retention period, signing in presents only the choice to reactivate the account or keep deletion scheduled and sign out.
During the next 90 daysYour data remains inaccessible while BillFoldify completes secure deletion and meets applicable security or legal obligations.
Within 90 daysYour account and associated data are permanently removed from active systems.

Reactivate before permanent deletion

Until permanent deletion begins, the verified primary account holder may sign in and select Reactivate account. Reactivation cancels the pending deletion and restores access to data that has not yet been permanently erased. If you select Keep deletion scheduled and sign out, the original deletion date remains unchanged.

Once purging or permanent deletion has begun, the request cannot be reversed and the account cannot be restored. Reactivation does not itself purchase, renew, extend, cancel, or refund an app-store or other paid subscription; subscription availability remains subject to the applicable payment provider.

Data deleted

  • Profile, sign-in identity, and contact details
  • Financial accounts, transactions, budgets, categories, goals, and recurring payments
  • Family records, tags, invoices, receipts, extraction files, and bank statements

Limited data retained

  • A non-identifying audit record of request completion
  • Records required for legal, fraud-prevention, security, or dispute obligations
  • Encrypted backups until their normal retention period expires; deleted accounts are not restored into active service

For more information, read the BillFoldify Privacy Policy.